Shepton Mallet Snowdrop Festival is a community project run by volunteers for the benefit of the town. We are committed to maintaining the trust and confidence of our visitors to our web site and we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
We may collect the following information about you:
- your name, age and gender;
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your on-line browsing activities on our websites;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- your correspondence and communications with the festival; and
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to us. Other personal data is collected indirectly, for example your browsing or shopping activity.
- your name, age and gender;
- your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
- purchases and orders made by you;
- your on-line browsing activities on our websites;
- your communication and marketing preferences;
- your interests, preferences, feedback and survey responses;
- your location;
- your correspondence and communications with the festival; and
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to us. Other personal data is collected indirectly, for example your browsing or shopping activity.
As part of the registration process for our mailing list, to book places on courses and for events, to volunteer and to enter our competitions we collect personal information. We use that information for a couple of reasons: to tell you about the events you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent, sell or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Chrisi Kennedy at info@sheptonsnowdropfestival.org.uk
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Chrisi Kennedy at info@sheptonsnowdropfestival.org.uk
When you purchase a ticket (or tickets), merchandise, membership or gift voucher(s) through the Snowdrop Festival or online your name, address data, email and contact number will be stored in our web sales system, hosted by Weebly. You may, of course, purchase a ticket (or tickets) in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
We may share anonymised personal information with other arts, community and funding organisations, particularly Arts Council England, who use this to analyse our audience development programmes, ticket sales and self-generated funding to understand the impact of the public investment made in such events.
Some of our events are presented in partnership with other organisations. We will let them know about your booking and share your name and contact details with them but they can’t contact you unless you select either the Email or Post option under ‘I would like to hear about events, news and offers from the partners or organisations presenting the events I’ve booked’ as part of your booking online, at a ticket office or over the phone. We will not share sensitive information or your payment details.
Some of our events are presented in partnership with other organisations. We will let them know about your booking and share your name and contact details with them but they can’t contact you unless you select either the Email or Post option under ‘I would like to hear about events, news and offers from the partners or organisations presenting the events I’ve booked’ as part of your booking online, at a ticket office or over the phone. We will not share sensitive information or your payment details.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Chrisi Kennedy at info@sheptonsnowdropfestival.org.uk
We will periodically review this policy to make sure that it is legal, accurate and up to date. The current draft of this policy was issued in May 2018.